Debt Collections 101

Why is a Debt Collector Calling Me?

Debt collectors are not the enemy.

Debt collector calling on consumers face endless stigmas around the debt collection industry. Assumptions and lack of knowledge, and all debt collectors are the same is a common misunderstanding about the process. Central Professional Services is proud to be one of the few reputable Michigan collection agencies that is committed to providing the very best in service to both our clients and customers. This is a short clip of what you need to know about debt collectors. Be sure to check out other resources by clicking here.


This podcast was created by ACA International, covering the basics of interacting with a debt collection agency. Jessica Hearns is the CFO and Compliance Director with Universal Fidelity.