Collection Agencies Near Me? Yes, it will make a difference!
Collection agencies near me, this is the perfect place to begin looking for collection agencies. When it comes to finding the best debt collection agency for your business or the one you manage, it is not always easy and requires a little bit of research. Finding the right agency should always start in the same city, region, or state. Collection agencies working in the same communities as your customers can create a sense of trust and willingness to take care of any accounts they have.
Money Returned > Lowest Fees
Instead of focusing on the lowest collection fees, you should really be focused on who is going to consistently recover the most money. It is common for an agency to use low rates to win your business. When compared to the agency that charges a higher rate the obvious choice is to choose the lowest rate. Taking more than fees into consideration, you’ll find that the agency actually recovers more than the agency with lower fees, which will justify the difference. Lower fees rarely mean higher recovery.
The ONLY Guarantee
When businesses decide to send delinquent customer accounts to collections it will be guaranteed they will get paid. For many agencies making money is contingent on recovering client delinquent accounts. Unfortunately, debt collection will never be a 100% guarantee, but guaranteed excellence in what you do control should be. Consistently providing agency clients and their customers with the highest level of service will always be a differentiator and ultimately give you a strong reputation. A great example would be making it easy for consumers to pay debts. Accepting a variety of payment methods through multiple channels like online payment portals, standard mail, and telephone. Beyond taking payments agencies can offer payment plan options based on current financial situations or work with consumers to better understand or prioritize repayment for the best outcome. The client services experience is similar, providing an efficient solution that is readily available and user-friendly. Client service is one of the biggest factors in retaining client partners. Client communication must be prompt and responsive.
Choose A Collection Agency Partner
It is important to choose the agency that will work with you rather than just sending them accounts hoping for the best. The best collection agencies will partner with clients to not only recover unpaid balances, they will assess your current situation to identify inefficiencies. Once each of these areas is identified a new process is designed and implemented. This will accomplish two things, more money will stay in the office and the accounts that do get sent to collections will be more collectible. Clients can manage aging receivables instead of them sitting untouched in a drawer.
Reputation and References
One of the final areas to consider is the online reputation which includes online reviews from current clients, testimonials, industry peer reviews, and agency owners appointed by elected officials to board to represent the debt collection industry at the legislative level. The debt collection industry unlike many other industries will always be cast in a negative light. The Better Business Beaurau will contain primarily negative reviews or feedback, the best agencies will show a minimal amount of complaints which means they operate within all laws and regulations as required. The higher number of complaints or cases that go unanswered likely get sued regularly or have questionable collection tactics. The best source of information when searching for agencies is current client references. References provided should be similar to the prospective client. Good agencies with a strong reputation will always provide references and or referrals. Current clients of the agency who are contacted by potential clients with questions regarding the partnership should offer the best information and answer any questions when asked. Top agencies that have a long list of references continue to grow through referrals and reputation.
Collection Agencies Near Me + Due Diligence = Successful Agency Partner
Finding the right collection agency is an important decision, searching for: ‘collection agencies near me’ is often a great place to start. The list of agencies can be evaluated using any or all of the areas mentioned above. If you are currently searching for potential agencies regardless of your location we would be happy to assist you. Our agency is licensed and insured in Michigan, Indiana, and Tennessee. Our agency is a proud member of ACA International which is comprised of third-party collection agencies, law firms, asset buying companies, creditors, and vendor affiliates.